Shipping policy

Shipping Policy

At Ashley Lynn, we are committed to providing a smooth and reliable shopping experience. Please review the following shipping information before placing your order.

We currently ship within the United States only.

For shipping questions or address corrections, please email hello@shopashleylynn.com.

Processing & Shipping

Orders are packed and handed to UPS within 1–3 business days after the order is placed. Business days are Monday through Friday and do not include weekends or U.S. holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

The 1–3 business day timeframe covers order processing only. UPS delivery time is additional and may vary depending on your location and the shipping service.

Shipping Rates

A flat-rate shipping fee of $7 applies to all eligible orders.

Orders totaling $150 or more before taxes, after discounts, and excluding shipping charges qualify for free standard shipping.

If a discount or promotion causes an order total to fall below the $150 threshold, the order may no longer qualify for free shipping.

Shipping Delays

While we work to process orders as quickly as possible, Ashley Lynn cannot guarantee a specific delivery date. Once an order has been shipped and transferred to the carrier, delivery times are determined by the carrier and are outside of our control.

Ashley Lynn is not responsible for delays caused by the shipping carrier, weather, natural disasters, holidays, incorrect or incomplete shipping information, or other circumstances beyond our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Ashley Lynn is not responsible for orders delayed, misdelivered, or returned due to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been placed or processed.

Lost, Stolen, or Marked-Delivered Packages

Once tracking confirms that a package has been delivered to the address provided at checkout, Ashley Lynn is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and the delivery location and contact the shipping carrier directly.

Order Tracking

Tracking information will be provided by email once your order has shipped. Please allow time for tracking information to update after your shipping confirmation is received.

Thank you for shopping with Ashley Lynn. 🤍